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> Home » Xfinity Router Troubleshooting: Common Issues and Solutions

Xfinity Router Troubleshooting: Common Issues and Solutions

May 12, 2023 by admin

In the world of the internet, people demand faster technologies. With faster technologies, comes the important part – the internet. It has become one of the crucial parts of our day-to-day life.  this guide will help you with Xfinity Router Troubleshooting and to know everything about the internet, wifi, and its common issues and solutions.

When there is any problem with the wifi, you will intend to solve it. There are several processes to resolve the issue, one of which is called troubleshooting.

Xfinity Router Troubleshooting means to repair any faults that are seen in any mechanical or electronic systems. Here what we learn is – how we can troubleshoot a router if there is any issue. Also, what can be the solutions to solve the problems?

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Xfinity Router Troubleshooting

Xfinity Internet and WiFi Connection Troubleshooting

People having Xfinity Router, you are in the correct place. Xfinity Routers have become one of the most popular routers in the market. This router has several amazing features that grab your attention very easily.

Reading further, you will notice that there is a lot to know about troubleshooting your router, why it is important, and how to solve your issues easily.

Let us begin with some quick steps to troubleshoot, followed by a briefing of each. These steps will help you with resolving your home internet connection.

  • Check all your cables to see whether they are properly connected or not.
  • Unplug your modem for a few minutes. After you plug it back in, and before checking your connection, check whether the light is coming or not.
  • If you have an Xfinity voice service and with that, you’re using an eMTA modem, then you’ll have to press the reset button. It is situated at the back of the unit, having a non-metallic pointed object.
  • Retest your connection after the lights of the unit are on.
  • Perform a connection of the ethernet directly with your computer. If this procedure returns your connectivity, know there is an issue with the router or the configuration.
  • You can also ensure it by restarting the computer.

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What are the 4 Most Common Issues of the Xfinity Router?

You will notice –

  1. A slow internet connection

You often notice that the internet does not work properly and because of this you might have problems while working. This issue can occur often if there is any problem with the router or modem. It can also happen because the signal strength in the cable line is slow or the DNS server does not support a normal network connection.

  1. Your connection is often auto-disconnected

If you notice that your internet connection keeps on dropping it is because of the poor wireless connection and not the device. This may also include reasons like a weak wifi signal and an overcrowded Internet Service Provider (ISP).

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  1. The router starts blinking orange

The orange light means that the router is in the process of upgrading its firmware. This process can either be downloaded or installed. This whole process takes 15 to 30 minutes. If you see the process takes longer than usual, then it means that the router is having issues that need to be fixed.

  1. The router keeps blinking on and off

A blinking router normally indicates signs that you are having difficulties in connecting to the internet. A blinking red light will indicate that the modem is having issues that need to be fixed.

What can you do to fix these problems?

Let us move further with solutions to these problems. Read the following passages

thoroughly to solve your issues.

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  1. A slow internet connection

Nothing compares to the annoyance of a slow internet connection. For a quick solution mostly you would initiate restarting the modem and the router, which is absolutely correct to check the signal strength. Also, you can unplug the cables and then reconnect them to study the speed. These are some of the easiest and quickest ways to resolve your issue.

  1. Your connection is often auto-disconnected

This is the main reason why internet speed starts getting low. Here are some quick steps that you can follow to work out the issue.

  • Update your network adapter drivers.
  • Reset the network settings of your device.
  • If the issue is happening in your system (computer, laptop), then try the built-in network troubleshooting.
  • Ensure that your modem and router have the latest firmware. If not, then update it.
  1. The router starts blinking orange

Though this is not an issue to get worried about, you have to wait for a few minutes before doing anything. Oranges light means that the firmware is getting upgraded. But still, if you worry, you can reset the modem and router. Resetting will automatically solve the problem.

  1. The router keeps blinking on and off

If the lights in the router keep blinking, check the connectivity between the ethernet cable and the router via the internet bridge. Ensure that the plugs and cables are properly connected on both ends. If the connection does not work, try a new ethernet cable to connect the internet bridge to the router. You can also perform a reset on the router, following by ensuring that the firmware is up to date.

FAQs About Xfinity Router Troubleshooting

  1. How to restart the Xfinity modem manually?

The easiest way to restart your router is to unplug it, wait for a few seconds, and then plug it back in.

  1. What to do if the Xfinity internet is not working after reset?

A method called power cycling or restarting can be done over here. You just have to unplug your entire setup, wait for a few minutes, and then plug it back in. This method is the quickest way to solve network problems.

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  1. Why is Xfinity wifi not working in my area?

If you see that the Xfinity services are not working properly, you can check whether a service outage has been reported in your area.

Conclusion

In this article, you will learn about the problems, reasons, and fixes for the Xfinity router. Read the whole article properly to get quick solutions for your problems and a complete guide for Xfinity Router Troubleshooting.

 

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